Repsol and Amazon have reached an agreement to install automatic lockers at the Spanish company’s service stations, where customers can receive purchases made via the multinational online retailer.
The Amazon Lockers give users a comfortable, simple and secure alternative to receive purchases. The lockers are accessible 24 hours a day, seven days a week.
They are already available at 70 stations in the Repsol network, across 21 provinces, making the company a strategic partner for Amazon Spain in its locker service. Both companies anticipate a gradual increase in these numbers before the end of the year and in 2018.
With this agreement, Repsol offers its customers an innovative service that makes their lives easier by taking advantage of the company’s widespread network of stations and their extended opening hours. It also connects the company to new digital business trends by way of Amazon, the global leader in e-commerce.
According to María Victoria Zingoni, Repsol’s Executive Managing Director of Downstream, “This alliance with Amazon reinforces our commitment to the customer, and allows us to provide them with a new service that adds to the ever-expanding offering at our points of sale. The broad network of Repsol service stations, made up of 3,500 locations across Spain, gives us close contact with consumers”.
In the words of François Nuyts, President and Managing Director of Amazon.es and Amazon.it, “We are investing significantly in Spain to continually improve our customers’ buying experience. We are proud to offer Amazon Lockers as an option and to associate ourselves with companies like Repsol, which are able to offer their customers a new service”.
This new partnership reinforces Repsol’s commitment to quality, service, innovation and continuous adaptation to customer needs and preferences. The company has already partnered with highly respected companies such as El Corte Inglés, Disney and Nespresso at its service stations.
For example, last July, Repsol and El Corte Inglés signed a strategic agreement to create the largest network of small-format convenience stores in Spain. The stores will be located at Repsol service stations, under the name Supercor Stop&Go.